Reference

The fz1 Glossary: Words Worth Knowing

Every term you'll run into across our slots, live tables, sportsbook and account pages is explained here in plain language. Whether you're checking RTP on a slot or figuring out what rollover means on a promo, this is where you look it up.

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fz1 The fz1 Glossary: Words Worth Knowing
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Get Help When a Term or Feature Is Unclear

If a term in the lobby, on a promo board, or during a withdrawal step doesn't match what's here, our support team can walk you through it. Reach out through any of the channels below.

Live Chat Open the chat icon from any page in the lobby. Available during active support hours — fastest way to get a plain-language answer on any term or account step.
Email Support Send your question to our support address found in the account help section. Useful for detailed queries about KYC documents, withdrawal status or promo rollover calculations.
Account Help Section Your account dashboard has a dedicated help area with step-by-step walkthroughs for bKash, Nagad and Rocket deposits, withdrawal verification, and KYC submission.
fz1 Why These Terms Actually Matter

Why These Terms Actually Matter

Knowing what RTP, house edge and volatility mean before you sit down at a table changes how you choose games — not just what you play, but how long your balance lasts. The same goes for account terms: understanding KYC upfront means your first withdrawal via bKash or Nagad moves without a hold. Our sportsbook uses betting language like Asian handicap and

over/under that can look unfamiliar when you first open cricket markets, so having these definitions at hand makes the whole lobby easier to move through. Think of this page as the reference you come back to, not a one-time read.

Core Terms: Slots, Tables and Live Games

These are the definitions you'll hit most often across our slot rooms, live baccarat tables and crash games. Each one is kept short so you get the answer and move on.

RTP stands for Return to Player — the percentage of total wagers a game pays back over many rounds. We show it where the game provider makes it available, not for every title.

House edge is the margin built into a game that gives the platform a statistical advantage over time. Lower house edge means your money lasts longer on average across sessions.

Volatility describes how a slot pays out — high volatility means less frequent but larger wins; low volatility means smaller, more regular payouts. Pragmatic Play titles like Gates of Olympus run high.

A wager or turnover requirement is the total amount you must bet before a promo credit or reward becomes withdrawable. It applies to specific promos only, not to your own deposits.

A jackpot feature is a prize-pool mechanic built into certain slots where a top prize accumulates across rounds. We describe these as high-cap prize features — check the game rules for how they trigger.

A live dealer is a real person dealing cards or spinning a wheel in a studio, streamed to your screen in real time. Evolution and similar studios run our live baccarat and Dragon Tiger tables.

Odds, Wallet and Account Terms Defined

These terms come up in the sportsbook, during deposits, and when you verify your account. Cricket markets use Asian handicap and over/under regularly, so these definitions are worth a quick read before you open a BPL match line.

Asian handicap is a betting format that removes the draw option by giving one side a head start. It's widely used in cricket and football markets to create a closer two-outcome contest.

Over/under is a bet on whether a combined statistic — runs in cricket, total goals — will be above or below a set number. The number is called the line, and you pick which side it lands on.

Rollover is another word for turnover or wagering requirement — the total bet volume needed before a credited promo amount can be requested as a withdrawal to your bKash or Nagad account.

An e-wallet here refers to mobile money accounts like bKash, Nagad and Rocket. These are the payment rails we support for deposits and withdrawals for accounts in eligible regions.

KYC stands for Know Your Customer — the identity verification step where you submit a national ID or similar document. Completing it before your first withdrawal avoids delays on the payout side.

These are account-level controls that let you set how much you deposit or wager in a given period. You can find and adjust these settings inside your account wallet section at any time.

How These Terms Apply Inside fz1

These questions are about how the glossary terms connect to real actions in the lobby — opening a slot, placing a cricket bet, or moving money through your wallet.

RTP is shown inside the game information panel when the provider makes it available. On Pragmatic Play titles like Aviator Fast Round, look for the info icon before you start a round.

Any rollover attached to a promo is shown on the promo board before you accept it. The full amount must be wagered across eligible games before you can move the credit to your bKash or Nagad wallet.

You'll need a valid national ID or passport. Upload it through the verification section in your account dashboard. Once reviewed, your withdrawal path to Rocket, Nagad or bKash opens without holds.

Open your bKash app, send to the account number shown on the deposit screen, confirm with your PIN and enter the transaction ID back in the lobby. The balance reflects once the transfer is matched.

A crash game multiplier like the one in Aviator is a live round mechanic — you cash out before the multiplier stops. Slot RTP is a long-run statistical average, not a round-by-round guarantee.

Yes. The glossary page and your account help section load fully on mobile. Players in Dhaka and elsewhere use the same mobile browser path — no app download needed to reach account settings or support.
Reference

Fz1 Glossary

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